GLOCALPANEL - TERMS OF SERVICE


Last Updated: March 20, 2023


These Terms of Service ("Agreement," "Terms" or "Terms of Service") are a legally binding agreement between you (the "Panelist," "User," "you," or "your") and GLocal Mind Inc., ("GLocal Mind," "GlocalPanel," "we," "us," "our"). You acknowledge and agree that your use of the GlocalPanel platform (the "Platform") through GlocalPanel's website at www.glocalpanel.com, (the "Website") including, without limitation, all content such as text, information, images, GlocalPanel or GLocal Mind branded products, pages, conversations, software and other information, services and materials (collectively, the "Materials") and all information made available to you or by you through this Website, App, or Platform by GlocalPanel and/or third parties, will be governed by this Agreement, our [Privacy Policy] , and any related terms.

If you are unsure as to the terms of this Agreement, please do not proceed further and contact us at support@glocalmind.com.

Your use of our Website, App, or Platform shall constitute your acceptance of this Agreement and to all of the terms and conditions stated under this Agreement and our [Privacy Policy] referenced herein.

PLEASE READ THE TERMS CONTAINED IN THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. PLEASE NOTE THAT THESE TERMS CONTAIN A BINDING AND MANDATORY ARBITRATION PROVISION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS AND LIMITS REMEDIES AVAILABLE TO YOU IN THE EVENT OF CERTAIN DISPUTES.

BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY USING AND NAVIGATING THROUGH OUR PLATFORM THROUGH OUR WEBSITE AND/OR APP, YOU AGREE THAT (A) YOU HAVE READ AND UNDERSTOOD THE AGREEMENT; (B) YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD; (C) YOU CAN ENTER INTO A BINDING CONTRACT; AND (D) YOU ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS AS WELL AS OUR [Privacy Policy] REFERENCED HEREIN. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE OUR WEBSITE, APP, OR PLATFORM.

Capitalized terms not defined herein shall have the same meaning ascribed to them under our [Privacy Policy] .

1. INTRODUCTION TO GLOCALPANEL AND OUR WEBSITE/APP/PLATFORM

This Website is owned and operated by GLocalMind, Inc., a US based business located at located at 4512 Legacy Dr, Ste 100, Plano, TX, 75024, with operations around the world. GlocalPanel is a professional online research portal, which adheres to EphMRA guidelines in protecting respondent confidentiality along with ESOMAR (European Society for Opinion and Marketing Research), BHBIA codes of conduct and is GDPR Compliant.

2. PRIVACY POLICY

Our [Privacy Policy] describes how we handle the personal and business information you provide to us when you register for our Website, App, or Platform. You understand that through your use of our Website, App, or Platform, you consent to the collection and use (as set forth in the [Privacy Policy] ) of this information, processing and use by GlocalPanel and our affiliates.

3. ELIGIBILITY AND ACCESS RESTRICTIONS

To be eligible to access and/or use our Website, App, or Platform, you must meet the following criteria and represent and warrant that you:

  1. (a) are a licensed physician or other health care professional ("HCP") in the US or in another country;
  2. (b) have, prior to the use of this Website, App, or Platform, provided GlocalPanel with valid confirmation of (a), including all of the following: (i) Your name; (ii) Your mailing address (i.e., so we can mail you any accrued payments); (iii) jurisdictions of licensure; and (iv) other confirmatory demographics. By submitting information to GlocalPanel, you hereby certify all assertions made under this Section and agree that you authorize GlocalPanel to confirm the veracity of such information;
  3. (c) are a registered participant of the Platform;
  4. (d) are 18 years of age or older;
  5. (e) are not currently restricted from accessing our Website, App, or Platform, or not otherwise prohibited from having an account;
  6. (f) are not our competitor, or are not using our Website, App, or Platform for reasons that are in competition with us;
  7. (g) will only maintain one registered account at any given time;
  8. (h) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party;
  9. (i) will not violate any of our rights, including intellectual property rights such as patent, copyright, and trademark rights; and
  10. (j) agree to provide at your cost all equipment, browser software, and internet access necessary to use our Website, App, or Platform.

4. SERVICE LICENSE

Subject to your compliance with the terms of this Agreement, we grant you a limited, non-exclusive, revocable, non-transferable, non-licensable, non-sublicensable license to access and use our Website, App, or Platform to: (a) download, install, and use our App for your use in accordance with this Agreement on any mobile device owned or otherwise controlled by you strictly in accordance with this Agreement, and (b) access, stream, download, and use on your mobile device our Website, App, or Platform and content made available in or otherwise accessible through our Website, App, or Platform, strictly in accordance with this Agreement.

You will not use, copy, adapt, modify, prepare derivative works based upon our Website, App, or Platform, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit our Website, App, or Platform, except as expressly permitted in this Agreement. When using and accessing our Website, App, or Platform, you need to make sure that your internet connection is adequate. You are solely responsible for your internet connection including and not limited to the applicable charges, rates, tariffs, and other fees that might apply.

YOU AGREE THAT WE ARE NOT LIABLE FOR ANY DAMAGES OR INJURY RESULTING FROM YOUR ACCESS OR USE OF OUR WEBSITE, APP, OR PLATFORM. WE PROVIDE NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY. THERE IS NO WARRANTY WHICH WILL EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ANY DAMAGE ALLEGED FOR A LOSS OR INJURY IS LIMITED TO FIFTY FIVE UNITED STATES DOLLARS (USD 55).

GlocalPanel may terminate this use license at any time if you are in breach of the terms of this Agreement or any related terms. Upon termination, You will immediately destroy any Materials in your possession, if any, and cease use of the Website, App, and Platform.

5. ACCESS AND SERVICE RESTRICTIONS

You agree that our Platform, including but not limited to the Materials, which are owned by GlocalPanel and/or our licensors, including our customers, brands, and agencies, and are protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary content, information, or materials other than for your permitted use of our Platform or in any manner that is inconsistent with the terms contained in this Agreement.

You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on our Website, App, or Platform, in any manner, and you will not exploit our Website, App, or Platform in any unauthorized way whatsoever, including but not limited to, using our Website, App, or Platform to transmit any computer viruses, worms, trojan horses or other malware, or by trespassing or burdening network capacity. You further agree not to use our Website, App, or Platform in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that we are not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, infringing or illegal messages or transmissions that you may receive as a result of using our Website, App, or Platform.

6. RESERVATION OF RIGHTS

You acknowledge and agree that our Website, App, and Platform are provided for your use. Except to the extent necessary to access and use our Website, App, or Platform, nothing in this Agreement grants any title or ownership interest in or to any copyrights, patents, trademarks, trade secrets or other proprietary rights in or relating to our Website, App, or Platform, whether expressly, by implication, estoppel, or otherwise. GlocalPanel and its licensors and service providers reserve and will retain their entire right, title, and interest in and to our Website, App, and Platform, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.

7. ACCESS RIGHTS

You can access and use our Website at www.glocalpanel.com . If you want to access and use our App, please go to your Google Play Store or Apple App Store to download the App. When downloading and using our App and Platform, you are required to provide us with registration information including personal information. You agree that we have the right to disable your access and use rights, at any time if, in our opinion, you have violated any provision of this Agreement and/or our [Privacy Policy] . You agree to cooperate with us if the security of our Website, App, or Platform is compromised by you or another person through the use of our Website, App or Platform. We will not be liable for any loss or damage arising from your failure to comply with this Section.

We collect personal and business information (as set forth in our [Privacy Policy] ), which we need, from you when you register to use our Website, App, or Platform. This information given at the registration is stored on our servers in an aggregated and depersonalized form. This information is necessary for us to provide our Website, App, or Platform to you. Upon your written request, we will provide you with a list of all of the Personal Information that we store on you within thirty (30) days of receiving your request. Also, upon your prior written request, we will delete any such information within thirty (30) days of receiving your request. Notwithstanding, please note that, if you ask us to delete all such information, we will not be able to continue to provide our Website, App, or Platform to you. Please send your requests to us at support@glocalmind.com .

8. MEMBERSHIP IN GLOCALPANEL

a. Membership

To be enrolled as a member of GlocalPanel ("Member," or "Membership"), you must complete your personal profile ("Profile"). In completing your Profile, you will be asked to provide personal information about you and key profiling demographics that we need, at a minimum, to ensure you are eligible to become a Member, and to ensure that once you have successfully registered with GlocalPanel that you have an opportunity to be invited to the surveys as may be applicable. Providing additional information as part of your Profile, which is accessible on your personal member page, is not required but may further increase your chances of being invited to surveys relevant to you. You are responsible for ensuring that any information contained in your Profile or provided to GlocalPanel at any point is true, accurate and current.

As a Member, GlocalPanel (or its service providers or affiliates on GlocalPanel's behalf) may contact you multiple times via any and all contact information that you provide. You may only join GlocalPanel once and therefore Membership is personal to you and is not transferable to any other person. GlocalPanel has the right to refuse any GlocalPanel member inclusion in its Platform.

b. Login Credentials

Upon enrolment/registration you will be provided with a unique identification code that will be used in all future communications with you and will help us keep your identity confidential when you participate in Opportunities (see Section 8(c)).

It remains your responsibility to ensure your login credentials (email, password, or the One Time Password) are kept confidential. GlocalPanel will not be liable for any unauthorized use of your account, which includes unauthorized use of your email address and password.

c. Opportunities

Upon your successful enrolment as a Member, you may be eligible to participate in online market surveys ("Opportunities ") designed by GlocalPanel and its clients to provide your opinions based on your daily medical practices to various healthcare and pharmaceutical companies. Participation in Opportunities may include interactions on third-party websites. GlocalPanel rewards its members who participate in Opportunities for the valuable time and expertise they provide us with honorarium, as per Section 9.

d. Termination of Membership

If you no longer wish to be a Member, you may request to be removed from GlocalPanel at any time.

You can request your personal details to be removed from the GlocalPanel active database and to have your participation in GlocalPanel terminated by: (i) Deactivating your GlocalPanel account in your Account Settings; (ii) Sending us an e-mail at support@glocalmind.com from the e-mail address you registered with and with the words "Remove Me" in the subject line; or (iii) Clicking on the Unsubscribe Link in the Survey Invitation Page or the Login Page. Failure to follow the stated procedure correctly may result in delay in the removal of your information from the Panel databases. Your removal request will be dealt with promptly. However, there may be a gap of up to 1 month between your request to be removed and the cessation of the receipt of any further e-mails from GlocalPanel.

e. Removal of Members

GlocalPanel reserves the right to suspend or cancel any Membership in GlocalPanel, together with any outstanding honoraria or incentives, if applicable, if one of the following events occurs:

  1. (i) You breach this Agreement, the Privacy Policy, or any related Terms.
  2. (ii) You misuse your Membership or use it for any improper purpose
  3. (iii) Any activities on your account(s) or your participant responses to surveys are subject to investigation in regard to data integrity, reliability, or validity
  4. (iv) GlocalPanel's right to process and use any information necessary to run the Platform is legally withdrawn, by law or otherwise

9. PAYMENT AND HONORARIUM

a. Payment

Our Website, App, and Platform are currently provided to you at no cost. In the event that we change this in the future,] we will communicate such modification to you as per the procedure detailed under Section 21 or as otherwise specified in another agreement between GlocalPanel and you.

b. Honorarium

GlocalPanel rewards its members who participate in Opportunities for the valuable time and expertise they provide with an honorarium. Should you participate as a Member to respond to surveys or other Opportunities as contemplated above, you may be entitled to compensation in the form of Honoraria ("Honoraria," "Honorarium," or "Incentive") for completed participation, depending upon the specifics of the survey or Opportunity. The value of your Honorarium, communicated to you prior to survey participation, is dependent on multiple factors, such as the length of the survey and the complexity of the research project, the type of survey, and any local regulations in your jurisdiction

c. Calculation of Honorarium

Your completion of an Opportunity does not constitute confirmation of GlocalPanel's obligation to compensate you for such participation. Compensation for such Opportunities shall be paid at the sole discretion and satisfaction of GlocalPanel. Compensation will only be paid if (i) the Opportunity is completed fully; (ii) the Opportunity is completed with answers of reasonably good quality; (iii) the Opportunity is completed to the satisfaction of GlocalPanel and its Clients; and (iv) you have received a confirmation on the Website or App indicating your Compensation is ready to be redeemed ("Redemption Confirmation").

No payments shall be made by GlocalPanel fulfillment of all these aforementioned conditions. The value of an Opportunity is subject to change at any time without notice. The criteria by which an Opportunity becomes eligible for payment is subject to change at any time. GlocalPanel reserves the right at any time to withhold or cancel any of your payments or fees due for any reason including any actions or omissions on your part that are not completed, unauthorized, fraudulent, or otherwise violate the terms of this Agreement.

d. Accumulation of Honorarium and Validity

Upon completion of an Opportunity for which you are entitled to an Honorarium in accordance with Section 9(c), the funds will be transferred to your GlocalPanel Account ("Account"). The Honorarium that you earn are accumulated on your Account. GlocalPanel reserves the right to revert your Honoraria if it has not been claimed or used for a period of 12 months from the date of issue. Post the 12 month period, any reverted honoraria or incentive may be reissued to the panellist by emailing support at support@glocalmind.com, within 6 months of the expiry/revert of Honararia; Failure to do so will result in the honoraria being forfeited. It is the responsibility of the panellist to keep track of completed surveys and all payments due. GlocalPanel reserves the right to close your Account if it has been inactive for a period of 12 months from the date of the last withdrawal or inactivity, whichever is the most recent. All funds in the closed Account will be forfeited.

If you do not receive the honoraria for a survey completed post 60 days of completion, Please notify support at support@glocalmind.com. Failing to do so may further delay or result in the waiver of your payment. GlocalPanel shall not be liable for any losses suffered due to any errors in the administration of Honoraria due to incorrect payment details that you provide to GlocalPanel.

e. Taxes

You are responsible to declare any taxes, if due, to your local financial authorities as a result of Honoraria that you receive as further set forth below. GlocalPanel will not be liable for any taxes or for providing any assistance on tax matters.

In the event any payment due under this Agreement is subject to or becomes subject to any tax or other deduction payable by you, such tax or deduction shall be paid by you, so that the payments by GlocalPanel shall be in full and free of all liability for such tax or other deductions. You agree to pay and bear the expense of local, state and/or federal government licenses, sales and use, foreign withholding tax, property, and ad valorem taxes, which may be imposed or assessed with respect to payments made by GlocalPanel to you under this Agreement.

f. Fraud

GlocalPanel reserves the right to withhold or cancel your balance of Honoraria due, in whole or in part, if it suspects fraud, foul play or breach of any of the clauses set out in this Agreement. GlocalPanel reserves the right, to amend or withdraw any funds credited to your Account in error. GLOCALPANEL RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PAYMENT AND OTHER TERMS PROVIDED BY THIS WEBSITE, APP, AND PLATFORM, EFFECTIVE IMMEDIATELY UPON POSTING ON THE WEBSITE, APP, AND PLATFORM OR BY E-MAIL DELIVERY TO YOU.

Please note, you may complete a survey only once. If you believe you have already responded to a survey from a different invitation, you must not attempt to participate in the survey once again. Only one user per computer or mobile device may complete a Survey. Should this computer or mobile device be used by more than one physician to participate in a Survey, only the first participant will be able to complete the Survey.

10. REQUIRED CONDUCT AND PROHIBITED CONDUCT

As a condition to access our Website, App, or Platform, you agree to this Agreement and to strictly observe the following:

  1. a. Required Conduct
    1. i. Comply with all applicable laws, including, without limitation, tax laws, and regulatory requirements;
    2. ii. Provide accurate information to GlocalPanel and update from time to time as may be necessary;
    3. iii. Review our Privacy Policy ; and
    4. iv. Review and comply with notices sent by GlocalPanel, if any, concerning our Website, App, or Platform.
  2. b. Prohibited Conduct
    1. i. Falsification or HCP licenses and related verification documentation;
    2. ii. Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, otherwise transfer, or commercially exploit our Website, App, or Platform (excluding any user content);
    3. iii. Reverse engineer, decompile, disassemble, decipher, capture screen shots, or otherwise attempt to derive the source code for any underlying intellectual property used to provide our Website, App, or Platform, or any part thereof;
    4. iv. Utilize information, content, or any data you view on and/or obtain from our Website, App, or Platform to provide any service that is competitive with us;
    5. v. Imply or state, directly or indirectly, that you are affiliated with or endorsed by GlocalPanel or a representative of GlocalPanel or Glocal Mind, unless you have entered into a written agreement with us;
    6. vi. Adapt, modify, or create derivative works based on our Website, App, or Platform or technology underlying our Website, App, or Platform, or other users content, in whole or in part;
    7. vii. Rent, lease, loan, trade, sell/re-sell access to our Website, App, or Platform or any information therein, or the equivalent, in whole or part;
    8. viii. Access, reload, or "refresh" or make any other request to transactional servers that are beyond generally accepted usage of web-based applications;
    9. ix. Use manual or automated software, devices, scripts robots, other means or processes to "scrape", "crawl" or "spider" any web pages contained in the Website;
    10. x. Use automated methods to add contacts or send messages;
    11. xi. Engage in "framing", "mirroring", or otherwise simulating the appearance or function of our Website;
    12. xii. Attempt to or actually access our Website, App, or Platform by any means other than through the interface provided by GlocalPanel;
    13. xiii. Attempt to or actually override any security component included in or underlying our Website, App, or Platform;
    14. xiv. Engage in any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses;
    15. xv. Remove any copyright, trademark, or other proprietary rights notices contained in or on our Website, App, or Platform, including those of both GlocalPanel and any of our licensors;
    16. xvi. Use any information obtained from our Website, App, or Platform to harass, abuse, or harm another user; or
    17. xvii. Engage in any action or promote any content that is harmful, offensive, illegal, unlawful, discriminatory, dangerous, profane, or abusive.

11. GlocalPanel COMMUNICATIONS

You understand and agree that you may receive information and push notifications from GlocalPanel via email, our App, text message on your mobile device, or calls to your mobile number. You hereby consent to receive communications via email, our App, text message on your mobile device, or calls to your mobile number. You acknowledge that you may incur additional charges or fees from your wireless provider for these communications, including text message charges and data usage fees, and you acknowledge and agree that you are solely responsible for any such charges and fees and not GlocalPanel.

  1. a. Email Contact. We may send promotional messages about us, and our products and services related to our Website, App, and Platform to your email. When you send us a query email at support@glocalmind.com, you are providing us with consent to send emails to you for replying to your queries at your provided email address. By providing your email address, you agree with these Terms and our [Privacy Policy] .
  2. b. Push Notification. You can opt-out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of our Website, App, and Platform.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold GlocalPanel and our officers, employees, managers, directors, customers, and agents (the "Indemnitees") harmless from and against any and all costs, liabilities, losses and expenses (including but not limited to reasonable attorney's fees) resulting from any claim, suit, action, demand or proceeding brought by any third party against GlocalPanel and our Indemnitees arising from any of the following: (i) a breach of this Agreement; (ii) the negligence, fraud, or willful misconduct of you or your employees, agents, or contractors; (iii) incorrect information provided by you in your account or elsewhere; (iv) a failure by you or your employees, agents, contractors or invitees to comply with applicable laws and regulations; or (v) an unauthorized use by you or your employees, agents, contractors or invitees of the Intellectual Property of any third-party or the Intellectual Property of GlocalPanel.

13. MEDICAL DISCLAIMERS

Neither the content nor any other service offered by or through this Website, App, and Platform is intended to be for medical diagnosis or treatment. Persons accessing this information assume full responsibility for the use of the information and agree that GlocalPanel, is not responsible or liable for any claim, loss, or damage arising from the use of the information. GlocalPanel does not recommend or endorse any specific drugs, tests, physicians, products, procedures, opinions, "off-label" drug uses or other information that may be mentioned on the Website, App, and Platform. Your reliance upon the Materials obtained or used by you is solely at your own risk.

14. GENERAL DISCLAIMERS

Your access to and use of our Website, App, and Platform or any content are at your own risk. You understand and agree that our Website, App, and Platform are provided to you on an "AS IS" and "AS AVAILABLE" basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We make no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of our Website, App, or Platform or any content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of our Website, App, or Platform or any content; (iii) the deletion of, or the failure to store or to transmit, any content and other communications maintained by our Website, App, or Platform; and (iv) whether our Website, App, or Platform will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from us or through our Website, App, or Platform, will create any warranty or representation not expressly made herein.

GlocalPanel DOES NOT REVIEW, VERIFY, REVISE, ENDORSE, OR OTHERWISE APPROVE ANY CONTENT CREATED OR POSTED BY OUR USERS, AND COMMUNICATED TO OTHER USERS OR THIRD PARTIES VIA OUR WEBSITE, APP, OR PLATFORM, BUT GlocalPanel WILL REMOVE CONTENT THAT VIOLATES ANY LAWS OR THIS AGREEMENT. UNDER NO CIRCUMSTANCES WILL GlocalPanel BE LIABLE IN ANY WAY FOR ANY CONTENT CREATED OR POSTED BY OUR USERS FOR, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF SUCH CONTENT. THE CONTENT IS SOLELY CREATED BY OUR USERS, AND GlocalPanel SPECIFICALLY DISCLAIMS ANY AND ALL ROLE WHATSOEVER WITH RESPECT TO THE CREATION OR POSTING OF SUCH CONTENT.

PATIENT DATA AND LEGAL COMPLIANCE

The Website, App, and Platform is not intended, nor does it permit the transmission, storing, review or receipt of confidential patient information ("Patient Information").

WE CANNOT AND DO NOT ASSUME ANY RESPONSIBILITY FOR YOUR USE OR MISUSE OF PATIENT INFORMATION OR OTHER INFORMATION TRANSMITTED, MONITORED, STORED OR RECEIVED WHILE USING THE WEBSITE, APP, AND PLATFORM OR THE MATERIALS. WE RESERVE THE RIGHT TO AMEND OR DELETE ANY MATERIAL (ALONG WITH THE RIGHT TO REVOKE ANY MEMBERSHIP OR RESTRICT ACCESS TO GlocalPanel) THAT IN OUR SOLE DISCRETION VIOLATES THESE TERMS.

16. LIMITATION OF LIABILITY

You acknowledge and agree that, in no event will GlocalPanel be liable to you or any third party for any indirect, punitive, exemplary, incidental, special, or consequential damages whether in contract, tort (including negligence), equity, or otherwise arising out of this Agreement, or the use of, or the inability to use, our Website, App, or Platform, including, without limitation, any information made available through our Website, App, or Platform pursuant to this Agreement. In the event the foregoing limitation of liability is determined by a court of competent jurisdiction to be unenforceable, then the maximum liability for all claims of every kind will not exceed $50.00. The foregoing limitation of liability will cover, without limitation, any technical malfunction, computer error or loss of data, and any other injury arising from the use of our Website, App, or Platform. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. To the extent that GlocalPanel may not disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of GlocalPanel's liability will be the minimum permitted under applicable law.

17. TERMINATION

We reserve the right to suspend or terminate your account or cease providing you with access to all or part of our Website, App, or Platform at any time for any or no reason, including, but not limited to, if we reasonably believe: (i) you have violated this Agreement or our [Privacy Policy] , (ii) you create risk or possible legal exposure for GlocalPanel; or (iii) our provision of our Website, App, or Platform to you is no longer commercially viable. We will make commercially reasonable efforts to notify you of such termination by the email address associated with your account or the next time you attempt to access your account, depending on the circumstances. In all such cases, this Agreement shall terminate, including, without limitation, your license to use our Website, App, or Platform.

All sections, which by their nature and context are intended to survive the termination of this Agreement, will survive.

18. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 ("DMCA Takedown Notice")) must be provided to our designated Copyright Agent.

  1. a. Your physical or electronic signature;
  2. b. Identification of the copyrighted work(s) that you claim to have been infringed;
  3. c. Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove;
  4. d. Sufficient information to permit us to locate such material;
  5. e. Your address, telephone number, and email address;
  6. f. A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
  7. g. A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

    GlocalPanel's Copyright Agent to receive DMCA Takedown Notices is Meghamala Hegde, support@glocalmind.com , at GlocalPanel, Attn: DMCA Notice, GLocal Mind Inc., 4512 Legacy Dr, Ste 100, Plano, TX, 75024. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney's fees incurred by GlocalPanel in connection with the written notification and allegation of copyright infringement.

19. ASSIGNMENT

This Agreement is only for your benefit. You shall have no right to assign this Agreement, in whole or in part, or any benefits, rights, interests, or obligation hereunder to any other party or legal entity. Any attempted assignment on your part shall be void.

You agree and acknowledge that GlocalPanel may assign this Agreement, in whole or in part, in its sole discretion.

20. ANTI-BRIBERY AND EXPORT COMPLIANCE

You agree not to promote, approach, use, distribute, transfer, provide, sub-license, share with, or otherwise offer our Website, App, or Platform in violation of any laws or this Agreement, including, without limitation, the United States Foreign Corrupt Practices Act, the UK Bribery Act, and similar anti-corruption statutes in all jurisdictions. Without limiting the foregoing, you will not knowingly directly or indirectly export, re-export, transfer, make available or release (collectively, "Export") our Website, App, or Platform to any destination, person, entity or end-use prohibited or restricted under the US law without prior US government authorization to the extent required by the applicable export control regulations, including without limitation, to any parties listed on any of the denied parties lists or specially designated nationals lists maintained under the Export Administration Regulations or the Security, and the Foreign Asset Control Regulations (31 CFR 500 et seq.) administered by the US Department of Treasury, Office of Foreign Assets Control without appropriate US government authorization to the extent required by the applicable regulations.

21. MODIFICATIONS

We reserve the right, at our sole discretion, to change or modify this Agreement at any time. In the event, we modify the terms of this Agreement, such modifications shall be binding on you only upon your acceptance of the modified Agreement. We will inform you about the modifications via email, on our Website, App, or Platform by posting a modified version of this page, or by a comparable means within a reasonable time period. Your continued use of our Website, App, or Platform shall constitute your consent to such changes and modified Terms.

22. RELATIONSHIP OF PARTIES

The parties hereto are independent contractors, and nothing contained herein shall be interpreted as creating any relationship other than that of independent contracting parties. The parties shall not be construed as being partners, joint ventures, shareholders, employer/employee, or agent/servant. The User has no power or authority to bind GlocalPanel to any obligation, agreement, debt, or liability. The User shall not hold itself out as an agent or representative of GlocalPanel.

23. GOVERNING LAW

This Agreement shall be governed by the law of the State of Delaware, without respect to its conflicts of laws principles. Each of the parties to this Agreement consents to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware. for any actions not subject to Dispute Resolution and Arbitration provisions as set forth in Section 24 of these Terms.

24. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH GLOCALPANEL AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

  1. a. Binding Arbitration
  2. Except for any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, "Disputes") in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and GlocalPanel agree (a) to waive your and GlocalPanel's respective rights to have any and all Disputes arising from or related to this Agreement, use of our Website, App, or Platform, resolved in a court, and (b) to waive your and GlocalPanel's respective rights to a jury trial. Instead, you and GlocalPanel agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or a jury in court).

  3. b. No Class Arbitrations, Class Actions or Representative Actions
  4. You and GlocalPanel agree that any Dispute arising out of or related to these Terms of Service or use or access of our Website, App, or Platform is personal to you and GlocalPanel and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. You and GlocalPanel agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and GlocalPanel agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

  5. c. Federal Arbitration Act
  6. You and GlocalPanel agree that these Terms of Service affect interstate commerce and that the enforceability of this Section shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the "FAA"), to the maximum extent permitted by applicable law.

  7. d. Notice; Informal Dispute Resolution
  8. You and GlocalPanel agree that each party will notify the other party in writing of any arbitral or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to GlocalPanel shall be sent by certified mail or courier to GlocalPanel, Attn: Meghamala Hegde, GLocal Mind Inc., 4512 Legacy Dr, Ste 100, Plano, TX, 75024. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your GlocalPanel account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you may be sent electronically in accordance with this Agreement and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and GlocalPanel cannot agree on how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or GlocalPanel may, as appropriate and in accordance with this Section, commence an arbitration proceeding.

  9. e. Process
  10. EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT OR SEEKS INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ALLEGED UNLAWFUL USE OF INTELLECTUAL PROPERTY, INCLUDING, WITHOUT LIMITATION, COPYRIGHTS, TRADEMARKS, TRADE NAMES, LOGOS, TRADE SECRETS OR PATENTS, YOU AND GlocalPanel AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR GlocalPanel WITHIN (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND GlocalPanel WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and GlocalPanel agree that (a) any arbitration will occur in Delaware, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this "Dispute Resolution" section, and (c) that the state or federal courts of the State of California, have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court.

  11. f. Authority of Arbitrator
  12. As limited by the FAA, these Terms of Service and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitral, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms of Service. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. Notwithstanding anything to the contrary herein or the applicable AAA Rules, discovery in the arbitration shall be limited to one set of interrogatories, one set of requests for admissions, and one set of requests for production of documents.

    The arbitrator's award of damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. If you prevail in arbitration, you will be entitled to an award of attorneys fees and expenses, to the extent provided under applicable law.

  13. g. Rules of AAA
  14. The AAA Rules are available at https://www.adr.org/Rules or by calling the AAA at 1-800-778-7879. By agreeing to be bound by these Terms of Service, you either (a) acknowledge and agree that you have read and understand the rules of AAA, or (b) waive your opportunity to read the rules of AAA and any claim that the rules of AAA are unfair or should not apply for any reason.

  15. h. Severability
  16. If any term, clause or provision of this Section is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section will remain valid and enforceable. Further, the waivers set forth herein are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law.

  17. i. Opt-Out Right
  18. YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION BY WRITING TO: GLOCAL MIND, INC., RE: OPT-OUT, GLOCAL MIND INC., 4512 LEGACY DR, STE 100, PLANO, TX, 75024. IN ORDER TO BE EFFECTIVE, THE OPT OUT NOTICE MUST INCLUDE YOUR FULL NAME AND CLEARLY INDICATE YOUR INTENT TO OPT OUT OF BINDING ARBITRATION. BY OPTING OUT OF BINDING ARBITRATION, YOU ARE AGREEING TO RESOLVE DISPUTES IN ACCORDANCE WITH SECTION 23.

25. MISCELLANEOUS

This Agreement along with our Privacy Policy constitutes the entire agreement between you and GlocalPanel and supersedes any prior agreements between you and GlocalPanel with respect to the subject matter herein. Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, we both nevertheless agree that the court should endeavor to give effect to our intentions as reflected in this provision, and the other provisions of this Agreement to remain in full force and effect. A party's failure to act with respect to a breach by the other party does not constitute a waiver of the party's right to act with respect to subsequent or similar breaches. All the sections intended to survive the termination of this Agreement shall survive. The Section titles in this Agreement are for convenience only and have no legal or contractual effect. Except as explicitly stated otherwise, any notices to GlocalPanel shall be given by certified mail, postage prepaid and return receipt requested to GlocalPanel at GLocal Mind Inc., 4512 Legacy Dr, Ste 100, Plano, TX, 75024. Any notices to you shall be provided to you through our Website, App, or Platform or given to you via the email address or physical address you provide to GlocalPanel during the registration process.