Last Updated: April 13, 2023
This Privacy Policy sets out the commitment of GlocalPanel to the privacy of its panellists, and other visitors, ( 'Panellist', 'User', 'your', or 'you') that use the GlocalPanel platform (the 'Platform') through our website www.glocalpanel.com , ('Website'), and/or mobile application ( 'App' ), and governs your rights and obligations regarding privacy and data protection. This privacy statement discloses what information we gather and how we collect, use, store, and share it, as well as your choices regarding your information.
The capitalized terms have the same meaning as ascribed in our [Terms of Service] as applicable unless otherwise noted here.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, APP, AND PLATFORM, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE, APP, AND PLATFORM.
IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT privacy@glocalmind.com.
WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUBPROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.
GlocalPanel is a professional online research company, which adheres to PMRG guidelines in protecting respondent confidentiality along with ESOMAR (European Society for Opinion and Marketing Research) and BHBIA codes of conduct.
The collection and reporting of information you provide will be maintained with a high standard of professional conduct. All personal data you submit for market research purposes is pooled together and strictly remains confidential and anonymous unless explicitly stated in the survey. GlocalPanel will respect your privacy at all times and the confidentiality of your answers will be maintained as described in this Policy and Terms of Service. Your name, address, telephone number, personal data and individual responses will only be used as described in this Policy.
GlocalPanel collects valuable information, which assists in developing new products and services. When you are on a GlocalPanel site and are asked for personal data, you are sharing that information with GlocalPanel alone, unless it is specifically stated otherwise.
You acknowledge and accept that GlocalPanel may pass your personal data to any third-party company which assists GlocalPanel in managing the Honorarium Program (see our [Terms of Service]) available to its members or in otherwise providing our services to you, such as Amazon Pay, PayPal, Mail Chimp and Vertical Response. For the avoidance of doubt, such information may include your name and address and all other information necessary to enable these honorary providers or any other third party to properly administer our Honoraria Program.
a. At registration
When you register to use our Website, App, or Platform, we collect personal information (also referred to as personally identifiable information or 'PII' ) which may include your name, address, gender, birthdate, education details, online contact information such as your email address or username, phone number, fax number, employer and professional details such as title, specialty, association, membership or affiliation, employer name, employer type, qualifications, number of patients seen and participation in clinical trials, and other personal information. The information so collected will be stored on our servers in a an anonymized, encrypted, and aggregated form. You will be given a unique identification code for all future communications with us. You are able to change your personal information via email by contacting us at privacy@glocalmind.com or through your profile or account settings on our Website, App, or Platform.
b. Geolocation and Equipment Information
We may collect information that does not personally identify you such as (i) your geolocation, and (ii)information about your internet connection, the equipment you use to access our Website, App, or Platform, and usage details. This information is stored on our servers in an aggregated and anonymized form.
c. Financial Information
We may ask you to provide some financial information in order to allow you to be compensated for participating in Opportunities (see our [Terms of Service] ). If you choose to withdraw these amounts, we will need to collect information from you in order to process these transactions. Where such Opportunities are offered by third parties, we will also need to collect information about your participation in such Opportunities from those third parties, in order to validate payments. We may also need to send the information set out in this section to trusted third parties that we appoint to process and administer such payments.
GlocalPanel does not collect personal health information about individuals. GlocalPanel does not collect or maintain information that would associate a submission with a specific patient. So please ensure that You do not disclose anything that would allow a patient to be identified. Note also that GlocalPanel does not possess a data-based key to re-identify patient data.
We collect personal information from you in the following ways:
We collect information from you automatically when you navigate through our Website, App, or Platform in the following ways:
We collect, store and use your personal data to pursue our legitimate business interests which, in general, consist of responding to requests you make to us (such as participation in studies or panels), or aid us in serving you better. We collect only the information necessary to fulfil our legitimate business interests and stored it on our servers in an aggregated/anonymized form for only as long as is needed to fulfil those interests. We use your data in the following ways:
We collect personal information from you in the following ways:
a. Vendors and other authorized third parties
We may share your information in an aggregated/anonymized form with vendors and other authorized third parties that provide us with services to assist us in serving you, including:
To the extent required by law, we will collect your explicit consent prior to providing any personally identifiable information.
b. Clients and Partners
We may share your information with our clients, and with partners who supplement our capabilities, in aggregated/anonymized form, unless you give us your consent to share personal information specific to you with our clients or partners, with each such consent only applying to the specific study for which you gave consent to such sharing.
c. Legal or regulatory requirements
We may share your information if we believe in good faith that such disclosure is necessary to:
d. Merger or Sale
We may share your information in the event of a potential or completed merger, acquisition, or sale of all or a portion of our assets.
We collect information from you automatically when you navigate through our Website, App, or Platform in the following ways:
If you use multiple devices to access the Website, we may acquire and utilize capabilities that link your various devices so that the content you access on one device can result in relevant advertising on another device. Information we have collected from your different devices may be combined with other information you have provided us. We may use such information to help provide more tailored experiences and consistent services and experiences across all of your devices as explained in this Privacy Policy. We also may use this information to prevent fraud, such as by identifying when your personal profile is accessed from an unfamiliar device.
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as "Cookies".
We use Cookies on our Website and App to (a) understand and save your preferences for future visits, (b) keep track of advertisements, (c) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (d) allow trusted third-party services that track this information on our behalf. You can set your browser to refuse all or some browser Cookies, but it may affect your user experience. We honour Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.
We allow third party behavioural tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our Website, App, or Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, App, or Platform and welcome any feedback about these sites. Please contact us at privacy@glocalmind.com
Once a registered GlocalPanel member, you are invited to provide additional information in your personal and professional profile describing your credentials, professional experiences, academic background, biography, etc.
Your GlocalPanel profile is only available for viewing by you. You may edit your profile at any time by using your e-mail and password to log in to your personal member pages.
Providing additional information in your personal profile beyond what is required at registration is entirely optional and can be altered or removed by you at any time. Providing further information will enable GlocalPanel to better match panellists to available studies and panels and therefore it is advised to keep your profile up to date at all times, to maximize your opportunity to be matched with appropriate available studies and panels.
Our Website and App receive regular security scans and penetration tests. Our Website and App also receive regular malware scans. In addition, our Website and App use an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers. We will implement reasonable security measures every time you (a) enter, submit, or access your information, (b) register, or (c) access our Platform, on our Website and App.
There are times when we may share Personal Information that you have shared with us with others to enable us to provide you over Services, including contractors, service providers, and third parties ("Partners"). This section discusses only how GlocalPanel may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:
a. Disclosure of Personal Information.
b. Other Disclosure of Personal Information.
We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of GlocalPanel, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of GlocalPanel, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection.
c. Third Party Disclosure.
d. Choices Users Have About How GlocalPanel Uses and Discloses Information.
This Section supplements the information contained in our Privacy Policy above and applies solely to all Panellists and other visitors to our Website, App, or Platform, who reside in Canada ('consumers' or 'you'). We ensure with the Personal Information Protection and Electronics Document Act of 2000 ('PIPEDA') and any terms defined in the PIPEDA have the same meaning when used in this Section.
This Section describes how to exercise your rights under the various state privacy laws as detailed below ("State Privacy Laws").
To exercise any of the rights mentioned in Section 16, you may contact us (i) at privacy@glocalmind.com or (ii) by writing to us at Privacy Officer, at GlocalMind Inc. #4512 Legacy Dr, Ste 100, Plano,TX, 75024. Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. We have appointed a Privacy and Data Protection Officer, Prithvi.R to make sure the privacy rights of our Users are protected.
Some browsers have a do not track feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browsers do not track signals, but we do provide you with the option to opt-out of interest-based advertising. To learn more about IBA or to opt out of this type of advertising, visit the Network Advertising Initiative Website and the Digital Advertising Alliance Website. The options you select are browser-specific and device-specific.
GlocalPanel maintains a strict "No-Spam" policy, which means that GlocalPanel does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent, unless otherwise stated in this Policy. Before any professional is added to GlocalPanel, each professional is sent an invite (e-mail) to join the GlocalPanel. To ensure the privacy of professionals, each invite provides for an unsubscribe option. Once this unsubscribe option is selected by the professionals, GlocalPanel does not contact such professionals in future.
The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:
If you wish to opt-out of email marketing, follow the instructions at the bottom of each email or contact us at privacy@glocalmind.com and we will promptly remove you from all future marketing correspondences.
The Children's Online Privacy Protection Act ('COPPA') is a
federal legislation that applies to entities that collect and
store 'Personal Information,' as the term is defined under COPPA,
from children under the age of 13. We are committed to ensure
compliance with COPPA. Our Website is not meant for use by
children under the age of 13. Our Website do not target children
under the age of 13, but we do not age-screen or otherwise prevent
the collection, use, and personal disclosure of persons identified
as under 13. If you would like to know more about our practices
and specifically our practices in relation to COPPA compliance,
please email us at privacy@glocalmind.com.
IF YOU ARE
UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.
Our Website, studies and panels are not directed toward children under the age of 16, and we do not intentionally collect personal data from children under the age of 16. If a child under the age of 16 has provided us with personal data, we may disable the personal profile or seek to have a parent or guardian provide consent for the child's personal profile.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.
Amazon API
https://developer.amazon.com/docs/incentives-api/incentives-api.html#support
410 Terry Avenue North, Seattle, WA 98109-5210
Amazon SES (Email Service)
https://aws.amazon.com/contact-us/?nc2=h_header
410 Terry Avenue North, Seattle, WA 98109-5210
Vertical Response
https://www.verticalresponse.com/about/#contact
111 2nd
Ave NE - STE 1500 St Petersburg, FL 33701
Currency Conversion API
https://fixer.io/contact
13-15/6 Floor, Untere DonaustraÃe 1020, Vienna, Austria
Mailchimp operated by The Rocket Science Group LLC
https://mailchimp.com/contact/
675 Ponce de Leon Ave NE, Suite 5000. Atlanta, Georgia
30308
Relevant ID imperium
https://www.imperium.com/contact/
4 Research Drive, Suite 600 Shelton, CT 06484
PayPal
https://www.paypal.com/us/smarthelp/contact-us
2211 North First Street San Jose, CA 95131
Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy@glocalmind.com.
If you believe that any content on our Website violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 ('DMCA Takedown Notice')) must be provided to our designated Copyright Agent.
GlocalPanel's Copyright Agent to receive DMCA Takedown Notices is Prithvi.R and can be reached either via email at privacy@glocalmind.com, or at GlocalMind, Inc., Attn: DMCA Notice, 4512 Legacy Dr, Ste 100, Plano, TX, 75024. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. ç 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorneyâs fees incurred by GlocalMind, Inc. in connection with the written notification and allegation of copyright infringement.
GlocalPanel may at any time, and in its sole discretion, amend its Terms and Conditions, including this Privacy Policy. Past versions of this Privacy Policy can be found below. If there are material changes to the Terms and Conditions or this Privacy Policy, GlocalPanel will make reasonable efforts to notify you. Please review our Terms and Conditions, and this Privacy Policy, periodically. Your continued use of the Website or participation in our research projects after any such amendments signifies your acceptance and agreement thereof.
To ask questions or comment about this Privacy Policy and our privacy practices, contact our Data Protection Officer Prithvi.R via email at prithvi.r@glocalmind.com, or by writing to us at GlocalMind Inc. #4512 Legacy Dr, Ste 100,Plano,TX, 75024.
Controller's EU Representative:
1. General Data Protection Regulation (GDPR) - European
Representative
Pursuant to Article 27 of the General
Data Protection Regulation (GDPR), GlocalMind has appointed
European Data Protection Office (EDPO) as its GDPR representative
in the EU.
Certificate
You can contact EDPO regarding matters pertaining to the GDPR:
- by using EDPO's online request form: https://edpo.com/gdpr-data-request/
- by writing to EDPO at Avenue Huart Hamoir 71, 1030
Brussels, Belgium
2. UK General Data Protection Regulation (GDPR) - UK
Representative
Pursuant to Article 27 of the UK GDPR,
GlocalMind has appointed EDPO UK Ltd as its UK GDPR representative
in the UK.
Certificate
You can contact EDPO UK regarding matters pertaining to the UK
GDPR:
- by using EDPO's online request form: https://edpo.com/uk-gdpr-data-request/
- by writing to EDPO UK at 8 Northumberland Avenue,
London WC2N 5BY, United Kingdom
PLEASE NOTE: IF YOU USE OUR WEBSITE, APP, OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR Terms of Service , AS APPLICABLE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR Terms of Service, PLEASE DO NOT USE OUR WEBSITE, APP, OR PLATFORM.
#4512 Legacy Dr, Ste 100,
Plano,TX, 75024
35 Berkeley Square, Mayfair,
London, W1J 5BF
UK
#5, 10th Cross,
Siddaiah Road, Wilson Garden,
Bangalore - 560027
Bharat (India)
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